Features

Everything your business needs

Workmatix combines AI voice reception, smart scheduling, SMS messaging, and business analytics into one platform — built for home service professionals. Bilingual English and Spanish support included on every plan.

AI Voice Reception

Your AI receptionist answers calls 24/7, qualifies jobs, captures caller details, and routes inquiries — in English and Spanish. Callers interact with an AI receptionist that provides a professional, consistent experience on every call.

Callers interact with an AI receptionist. AI disclosure is provided at the start of each call.

  • 24/7 phone answering with professional AI greeting
  • Job qualification and lead capture on every call
  • Bilingual support — English and Spanish
  • Voice failover for maximum uptime
  • Callback capture during overflow or after hours

Smart Scheduling

Let your AI workmate manage your schedule while you focus on the job. Workmatix handles availability, holds time slots, and lets you confirm or deny every booking from your dashboard.

  • Internal schedule management with conflict prevention
  • Booking holds with owner confirm/deny workflow
  • Callback tasks for after-hours or overflow calls
  • iCal feed for external calendar sync
  • Timezone-aware business hours and holiday overrides

SMS & Messaging

Stay connected with customers through compliant, automated SMS. Appointment reminders, booking confirmations, and follow-ups — all with built-in consent management and quiet hours enforcement.

  • Transactional SMS — reminders, confirmations, follow-ups
  • TCPA consent capture with DTMF verification
  • 10DLC-compliant messaging infrastructure
  • Quiet hours enforcement (8 AM – 9 PM local)
  • STOP/START/HELP keyword handling for subscribers

Business Analytics

See what matters at a glance. Track call volume, voice minutes, booking rates, and costs from a single real-time dashboard — with threshold alerts when usage needs attention.

  • Usage tracking for voice minutes and active threads
  • Cost controls with configurable overage caps
  • Threshold alerts at 70%, 90%, and 100% usage
  • Booking and callback activity feed
  • Mobile-friendly dashboard accessible from any device

Coming Soon

More capabilities on the way

We're expanding Workmatix with new channels, integrations, and tools. Here's what's next.

Coming Soon

WhatsApp Business

Connect with customers on WhatsApp via Kapso integration for seamless messaging.

Coming Soon

Email Agent

AI-powered email handling via AgentMail — respond to inquiries, schedule meetings, and follow up.

Coming Soon

Telegram

Extend your AI workmate to Telegram for text-based customer communication.

Coming Soon

Voice Notes

Capture and transcribe voice memos for quick job notes and team updates.

Coming Soon

Calendar Integrations

Two-way calendar sync via CalDAV and iCal for seamless availability management.

Coming Soon

Outbound Campaigns

Proactive outreach for appointment reminders, seasonal promotions, and follow-ups.

Coming Soon

Mobile App

Native iOS and Android app for managing your AI workmate on the go.

Coming Soon

Multi-Location

Manage multiple business locations with independent schedules and phone numbers.

Ready to put your AI workmate to work?

Start your 7-day free trial and see how Workmatix handles calls, scheduling, and messaging for your business.

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